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This is a brief section describing some frequently asked questions
concerning the Rhode Island Lemon Law. If you suspect that your
new or leased car is a lemon, then check out the Rhode Island
Lemon Law frequently asked questions below.
Q: How many times does my vehicle has to be repaired for the
same thing before its considered a lemon?
A: Generally, 4 times within 15,000 miles or one year.
Q: How long does my car or truck have to be in the shop before
it is considered a lemon?
A: If your vehicle has been in the shop for 30 calendar days during
any 12-month period or the first 15,000 miles of your warranty,
it is probably a lemon.
Q: How long does the dealer have to fix my car?
A: Generally, not more than 30 cumulative calendar days. But, in
some cases, the dealer may have an extra 7 days to comply.
Q: I want my money back from my lemon. Will the dealer refund
the entire amount?
A: Not likely. The Rhode Island Attorney General's office defines
a "reasonable allowance for use" which means that the
number of miles on your car will be deducted from how much money
the manufacturer is obligated to pay. In theory, because you were
able to drive your car and "use" it some you will still
have to pay for its usage and the rest will be refunded or they
will give you a comparable car.
Q: I don't want to contact an attorney. What other alternatives
do I have?
A: The first two options are through the dealer and through the
Rhode Island Attorney General's office. The dealership may have
set up an informal dispute settlement procedure in the contract
you signed to own or lease the vehicle. If this does not work out
to the consumer's satisfaction, then the Rhode Island Attorney General's
office has set up a motor vehicle arbitration board to hear the
dispute. At this phase, many people shy away from contacting attorneys,
though this is exactly what the Rhode Island Attorney General's
office recommends. Many times, when manufacturers know that a consumer
has an attorney, the matter will be settled quickly and without
going to arbitration or court. Manufacturers realize that if they
lose to the Rhode Island motor vehicle arbitration board they could
be liable not only for current damages plus attorneys fees, but
also $25 per day in ongoing damages.
Q: I have a leased vehicle, so what should I do?
A: Leased cars and vehicles in Rhode Island fall under the same
consumer lemon law protection statutes as new cars and vehicles.
Check out the Rhode Island Lemon
Law Statute section for more details.
Q: Are there lemon laws for used cars?
A: Yes, unlike some other states, Rhode Island does have lemon
laws for used cars. See the Rhode
Island Lemon Law Used Cars section for more details.
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